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Customer Engagement Team Lead

Sector Location Job type Salary
EUR50000 - EUR65000
Date added
8 November, 2019

Job Description

Our client, a global automotive business, are seeking a Customer Engagement Team Lead to join their digital marketing team.


Customer Engagement Team Lead, Noord Holland, Netherlands


This role will manage the roll-out of the CRM implementation across the EU, ensuring the countries adapt to the new system, and managing senior stakeholders. Working within a young, international and diverse team, for an innovative company with a positive environment, this is a great opportunity to steer a key project.


Key responsibilities:

  • Managing a team of 2 people
  • Understanding the business and steering the ERP implementation
  • Working with senior stakeholders both internally and externally
  • Plan and deliver CRM strategies
  • Improve processes linked to customer touch points
  • Manage the mobile application activities


Required for the role:

  • Experience of digital engagement and defining marketing strategies
  • Hands-on and motivated individual able to drive projects
  • Advanced CRM system knowledge - Salesforce experience would be advantageous
  • Prior experience or a strong personal interest in the automotive industry
  • Excellent numerical and analytical skills
  • Fluent in English, any other languages beneficial


If you are interested in applying for this Customer Engagement Team Lead role, please register your interest using the link above, send your CV to or call Emily Andrews in the office on +31 20 808 11 02.